COURSE CONTENT:

This  is a language course for travel and tourism agencies. It consists of a  mainly conversational skills program that is according to the level of language skills level of candidates determined by a placement test. The course material and details will be communicated to candidates before the start of the course.

• Phone conversations
• Asking questions
• Specific vocabulary
• Closing  deals
• Hotel reservations
• Car rental
• Handling complaints
• Airplane reservations
• Culture
• Specific Phrases
• Small talk

COURSE OBJECTIVES:

This program  focuses  particularly on conversational understanding and listening skills. In addition, at the end of the course, learners will have a level of  oral communication skills in their field and also they will also work on  other language skills. An important objective of the course is to develop  vocabulary for participants of Tourism and Travel Agents.